Terms and conditions

The service is offered by:
EDUBOREALIS LTD
Orapihlajatie 21-27 c 16
00320 Helsinki
Finland

General conditions

If a course does not reach the minimum number of students expected, EduBorealis Ltd reserves the right to change the course structure or cancel the course. EduBorealis Ltd reserves the right to change training session times at its discretion and may use rooms, of a similar standard, in alternative premises.
To get certificate of attendance to a course you have to attend at least 80% of the lessons. The content and details of each individual course are shown in the relevant pages on the website www.eduborealis.com

Prices are valid from 01 January to 31 December of the current year.

Registration

You have to fill in a course registration form on the website of EduBoralis Ltd to be accepted on a course. When the course is confirmed (it has enough participants) EduBorealis will send an acceptance letter to all who have registrated to the course. The acceptance letter is a document that shows all the information related to the course and the payment conditions. Without this document the participant cannot be considered registered on a course.

You must not book any travel tickets before you receive the acceptance letter stating that the course will be arranged. EduBorealis Ltd will not be responsible for any travel arrangements made by the participant before receiving the course confirmation letter.

Terms of payment

After you have filled and sent the acceptance letter for EduBoreals, you will receive the invoice. The invoice must be paid within 14 days of receiving it. 

In the case that the registration is less than 30 days before the start of the course, the total cost of the service purchased must be paid no later than 7 days after the receipt of the invoice.

Payments should be made in Euro € or another currency which will be converted to Euro € at the rate of exchange on the date received. EduBorealis Ltd does not accept cash payments. Payment must be made by bank transfer to the current account in the name of:

EDUBOREALIS LTD
IBAN: FI3657805520065586
OKOBANK BIC: OKOYFIHH

Cancellations

  • Cancellations must be notified by e-mail to EduBorealis Ltd to: [email protected]
  • For cancellations communicated at least 30 days before the start of the course, EduBorealis Ltd will refund the entire amount minus 20% of the total.
  • For cancellations communicated later than 30 days before the start of the course, EduBorealis Ltd will not give any refund. EduBorealis Ltd will retain the cost of course fee, registration fee and full-board accommodation.
  • After the start of the EduBorealis Ltd courses, the full amount will be retained.

Lessons

Absences for personal reasons, early departures and late arrivals are not valid reasons to recover lessons or demand refunds.

Accommodation

For our 7-day and 6-day courses, accommodation is available from the first day of the course to the end of the course (6/5 nights).
Check-in is possible starting from 2 pm. The check-out time is 12 noon. There is no refund for early departures. A delayed arrival does not justify a delayed departure.

Liability

EduBorealis Ltd is not responsible for the health, safety, and/or general welfare of the course participants, nor is EduBorealis Ltd liable for lost, stolen, or damaged personal property. We strongly recommend participants to obtain insurance against theft, loss of personal property, accidents or illness.

 

Complaints

We value all feedback on our service from our course participants. We aim to maintain the highest possible customer service among EduBorealis Ltd management and staff members as well as at our course venues. Any complaints or any reservations about the course or facilities should be made in writing to EduBorealis Ltd during the duration of the course. These are to be sent and handed directly to the EduBorealis management: [email protected]
EduBorealis Ltd cannot be held responsible for any complaint received after the participant’s departure.

Jurisdiction

If for any reason any dispute arises between the client and EduBorealis Ltd then resolution of such a dispute is subject to the laws of the Republic of Finland and the jurisdiction of the Finnish Courts.

Force Majeure

EduBorealis Ltd  is not liable for loss of tuition or other services due to factors outside its control. Refunds will not be made under these circumstances.,